Download the Print Agent

Install on the PC or Mac connected to your label printer. No Python, Chrome, or other software required — just download and run.

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Windows Agent
Windows 10 / 11 · 64-bit

Installs to your PC, adds a Start Menu shortcut, and starts automatically with Windows. Runs quietly in the system tray — no window to keep open.

🪟 Get it from Microsoft Store

Verified & signed · Recommended

Prefer a direct download? Download Installer (.exe) · Portable .exe

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macOS Agent
macOS 12+ · Intel & Apple Silicon (Rosetta)

Standalone binary — no install needed. Apple Silicon Macs run it automatically via Rosetta 2.

⬇ Download DingPackAgent-mac

~5 MB · No installation required

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Windows or Chrome showing a warning?

This is expected for newly released software. Windows SmartScreen and Chrome Safe Browsing warn about any executable that hasn't built up a large download history yet — it's not a sign the file is harmful. DingPack Agent is open, straightforward software that connects only to dingpack.com.

Chrome download warning

Click the download in the Chrome bar → Keep → Keep anyway.

Windows SmartScreen ("Windows protected your PC")

  1. Click More info (below the warning text)
  2. Click Run anyway

Setup in 3 steps

1

Download & run the installer

Windows

Double-click DingPackAgent-Setup.exe and click Install. If SmartScreen appears, click More info → Run anyway. The agent installs to your user folder — no admin password needed.

Mac

Open Terminal and run:

chmod +x ~/Downloads/DingPackAgent-mac && ~/Downloads/DingPackAgent-mac

Alternatively: right-click in Finder → Open → Open to bypass Gatekeeper.

2

Log in to authorize

On first run, the agent opens your browser to a DingPack login page. Sign in to your account and click Approve — the agent is then linked to your store automatically. No API keys to copy-paste.

3

Done — it runs in the background

The agent disappears into the system tray (^ arrow in the taskbar) and starts automatically every time Windows boots. It polls for new orders every 5 seconds and prints automatically — no window to keep open. To reopen it, search DingPack Agent in the Start Menu.

Re-run setup anytime

To change your printer or re-authorize your account, run the agent with the --setup flag from a terminal:

DingPackAgent.exe --setup

WordPress / WooCommerce Plugin

Automatically send WooCommerce orders to DingPack the moment payment is confirmed — no manual copy-paste, no missed orders.

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DingPack for WooCommerce
WordPress 5.8+ · WooCommerce 6.0+ · PHP 7.4+

Install this plugin on any WordPress site running WooCommerce. Once activated, orders are sent to DingPack automatically — the desktop agent on your fulfillment PC prints them straight away.

⬇ Download Plugin (.zip) 🔵 WordPress.org Plugin Page

Quick install:

  1. Download the ZIP above (or search DingPack in WordPress → Plugins → Add New).
  2. In WordPress Admin, go to Plugins → Add New → Upload Plugin and upload the ZIP.
  3. Click Activate Plugin.
  4. Go to Settings → DingPack, paste your API key, and click Test Connection.
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Where to find your API key: Log in to your DingPack dashboard, open your store settings, and copy the API key shown there. Paste it into the plugin's settings page and click Test Connection to confirm it's working.

System Requirements

Windows

  • Windows 10 or 11 (64-bit)
  • Any Windows-compatible label printer
  • Internet connection

Mac

  • macOS 12 Monterey or newer
  • Any AirPrint or USB label printer
  • Apple Silicon: Rosetta 2 (auto-installs)

No Python, Node.js, Chrome, or other software required. The agent is fully self-contained.